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Housing Services Provided During COVID-19

During the crisis, Fort Walton Beach Housing Authority is continuing to provide housing and supportive services.  Our office is closed to the public, and we are limiting in-person interactions, except for scheduled appointments and emergencies. Communication with our staff should be made by phone, e-mail, USPS mail, or online.

  • If you need to drop off paperwork or any other items, a drop box is located in our FRONT DOOR BOTTON LEFT HAND SIDE the main office:
  • Our maintenance team is focusing on emergency critical items at this time. These requests can be submitted by email or phone. Please be patient as we prioritize maintenance work orders.
  • All recertifications are conducted by mail.
  • Housing Choice Voucher intakes are conducted by mail and Video Conference.
  • Annual inspections are delayed until further notice.
  • New unit inspections will be performed by tenant and owner certification.
  • Applicants may return their Housing Choice Voucher applications or Public Housing by mail or by placing them in the drop box at the office, along with supporting documentation.

Contact Info: 850-243-3224

Housing Choice Voucher & Public Housing Caseworkers can be contacted by email:

Last name A-J: email
Last name K-Z: email
Public housing: email

For the most up-to-date information on COVID-19, visit the Centers for Disease Control and Prevention (CDC)'s website at

The CDC recommends everyday preventive actions to help keep yourself healthy, reduce exposures to COVID-19, and slow the spread of the disease. Preventive actions include:

  • Avoid close contact with people who are sick.
  • Stay home when you are sick.
  • If you are sick call ahead to your medical provider before seeking medical care.
  • Cover your coughs and sneezes with a tissue.
  • Clean & disinfect frequently touched surfaces and objects daily.
  • Wash your hands often with soap and water for at least 20 seconds.

View the following links for additional information from the CDC:

Stop The Spread of Germs

What you need to know about Coronavirus Disease 2019 (COVID-19)

For local updates and guidance on COVID-19, visit Okaloosa County Health Department's website and our Resources page.